It can be hard to receive negative feedback, especially in the workplace. It’s also difficult to give negative feedback in a manner where employees listen, understand and eventually grow from the experience. By using a few tactics, there are ways to improve the experience of criticism from both perspectives.
First, have the conversation earlier in the day – we’re human and we lose patience as the day wears on. Second, consider what else may be going on that day in the recipient’s life (professional or personal). Lastly, balance your negative feedback with something they did well in order to encourage them.
– MaryGrace Williams, The Atlanta 100